Thoughts on AI/ML, engineering leadership, and building products that scale.
Most AI products fail not because of technical limitations, but because they solve the wrong problems. Here's what I've learned building AI products at scale across Africa—from customer intelligence platforms to fraud detection systems.
Read article →Fraud detection in financial services isn't just about algorithms—it's about balancing security with user experience. A deep dive into building fraud engines that protect users without creating friction.
Read article →Customers don't always tell you they're leaving—they just fade away. Silent churn is the most dangerous type because you can't see it coming. Here's how AI-powered customer intelligence can help you detect friction before it's too late.
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